Benelogic, LLC: Client Service Specialist


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	info@benelogic.com

Client Service Specialist

Innovation, creativity and the ability to challenge existing ideas are part of the Benelogic culture. Benelogic, the leading provider of intuitive software applications designed to simplify employee benefits management, has a client service specialist position available to aid with servicing our clients.

We are seeking an individual whom is passionate and energetic and results-driven. This will be a rewarding and challenging position.

Overall employee/candidate expectations:

	Candidate must be *accountable and trustworthy. They must be able to take direction on a task and then take that task to the finish line, while reporting back on status and any issues that may come up. Candidate must be tenacious. They must crave getting the job done correctly, on time and in a manner that aligns itself with the department and our company's short and long term goals. Candidate must be team* oriented. They must not only be able to work independently, but work and influence others. The candidate must be a role model for the team providing technical expertise, wise decision making and positive and constructive attitudes. Candidate must be able to *learn* and adapt to a new environment quickly. They should be able to master the technical aspects of the job as well understand the fundamental business approach and inner workings of our business process. Candidate must be conscientious and always *looking* to improve and influence change in business process. To the extent that the candidate's approaches are well aligned with our business, they should always be questioning whether or not a course of action is the most appropriate for the situation and recommend alterative approaches if applicable. Candidate must be able to communicate in a comprehensive and 360 degree manner. The ability to keep all parties aware of key issues will contribute to the coordination of efforts and the ability of the organization to behave as a team. Candidate must pay attention to detail. While quality output must be measured to the finest of details, quality throughout the process of communication, requirements gathering and implementation is what will ultimately drive the successful and accurate delivery of products and services.

Responsibilities include:

	Maintaining master eligibility for client benefit enrollment specific data Supporting customer service lines by responding to all incoming phone calls Responding to client and customer email inquiries Answering general benefit and systems questions as they relate to Benelogic�s benefits enrollment platform Working carrier discrepancy reports Completing client-related special projects upon request

Qualifications include:

	1-2 years industry experience

Education

	High school diploma required, some college preferred

To learn more about Benelogic and how we connect people to benefits, visit our website at www.benelogic.com. We offer a competitive benefits and compensation package including health insurance, life insurance, identity protection coverage, reduced gym membership, a great 401(k) Plan, and much more.

Please submit resume and salary requirements to:

Email:	nmagwood@benelogic.com
Fax:	443.322.2496
Mail:	Benelogic, LLC.
	Human Resources Dept.
	2118 Greenspring Drive
	Timonium, MD 21093

	EOE