We think electronic data collection and distribution makes a lot of sense. It’s logical. However, if you're faced with managing the data, you may also find out it’s a lot of work to do it right. It’s a critical support activity, but takes the attention of key resources in HR or IT and it’s not your core business. There are a lot of reasons that companies may chose to manage their own data collection, but there’s no reason to take on the distribution or the data transaction management. After all, if you miss a critical step in the transaction process, the efficiencies gained by sending electronic data can be lost.
While benefit data exchange isn’t your core business, it IS ours. We leverage our carrier relationships, our knowledge of their systems and best practices, and our experience of the pitfalls and shortcomings to ensure your data receives the attention and care it deserves.
When you have us manage your data exchange, we’ll make sure it’s done the right way.
Data is sent in a format the carrier can use
Files are received and processed timely
Data discrepancies are researched and resolved quickly
Plan year data overlap is explicitly managed
Data meets basic validation requirements for each carrier
If you want us to do what we do best, so you can do what you do best, contact us. We’re here to help.