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Behind the Scenes |
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There is much more to online enrollment than meets the eye. Below are some of the
important details Benelogic addresses for its clients' convenience.
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We strongly believe in protecting the privacy and confidentiality of
personally identifiable information that refers or relates to our
website users.
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- We authenticate all Benelogic users.
- We create two strong layers of defense with state-of-the art firewalls.
- We host all website and database servers in a secure physical and network environment.
- We process all external interactions with our software through SSL-encrypted connections.
- We record all logins, logouts, password changes, configuration changes and other account
actions to a server on our isolated, secure administrative network.
- We store all data on isolated servers that are separated by firewalls
and not directly accessible from any external network.
- We follow strict internal procedures such as; strong internal passwords for all
employees, internal network isolation and access restrictions,
secure disposal of employee and software information to prevent
casual disclosure.
- We adhere to industry-leading transmission standards.
- We do not sell, license or rent any personally identifiable
information about users to any third party.
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To succeed in handling the myriad proprietary formats for carrier,
payroll, HRIS and other transmissions as well as custom plan rules, a
comprehensive set of data exchange engines are built into Benelogic's platform.
These engines are designed to be configurable and extensible to handle
any benefits data exchange requirement into and out of Benelogic.
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- Benelogic provides each external party with data in the format they specify
with the rules they want enforced.
- Technology handles the details of data exchange, such as record
formatting and file structure, allowing our expert staff to focus on
the details of integration.
- Every aspect of Benelogic can be configured through our common management
interface, including configuration, auditing, and testing capabilities.
- Regular audit of benefits configuration.
- Employee data is directly integrated into the carrier's
electronic systems.
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Phone and email support are provided through our Client Management staff.
Each client is provided a dedicated phone support line and email address to
ensure direct communications with Benelogic for technical and eligibility-related support.
The phone number and email address are located on the Home page of each enrollment site or
may be obtained through the employer's Human Resources representative.
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| © 2008 Benelogic, LLC. All rights reserved |
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